2045 Lauwiliwili St #501 BLDG 5 Kapolei, Hawaii 96707 (808)543-2145 sales@surfboardfactoryhawaii.com

Privacy Policy

Surfboards Factory Hawaii (“we”, “us”, or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website located at www.surfboardsfactoryhawaii.com (“Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By using or accessing our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Site.

Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Site, including:

a. Personal Information: We may collect personal information, such as your name, postal address, email address, phone number, and payment information, when you voluntarily provide it to us by creating an account, placing an order, or contacting us.

b. Non-Personal Information: As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain non-personal information about your equipment, browsing actions, and patterns, including your IP address, browser type, operating system, device type, and browsing history.

How We Use Your Information
We use the information that we collect about you or that you provide to us, including any personal information:

a. To fulfill your orders and provide you with the products and services you request.
b. To provide you with information about our products, services, and promotions.
c. To communicate with you about your account or transactions with us.
d. To improve our Site, products, and services.
e. To detect, prevent, or investigate security breaches, fraud, or other potentially illegal activities.
f. To comply with applicable laws, regulations, and legal process.
g. For any other purpose with your consent.

Disclosure of Your Information
We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:

a. To our subsidiaries and affiliates.
b. To contractors, service providers, and other third parties we use to support our business.
c. To fulfill the purpose for which you provide it.
d. To comply with any court order, law, or legal process, including responding to any government or regulatory request.
e. To protect the rights, property, or safety of Surfboards Factory Hawaii, our customers, or others.

Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.

Accessing and Correcting Your Information
You can review and change your personal information by logging into the Site and visiting your account profile page. You may also send us an email at sales@surfboardfactoryhawaii.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new Privacy Policy on this page and notify you by email and/or a prominent notice on our Site. The date the Privacy Policy was last revised is identified at the bottom of this page. You are responsible for periodically reviewing this Privacy Policy to check for any updates or changes.

Children Under the Age of 13
Our Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at sales@surfboardfactoryhawaii.com.

California Privacy Rights
California Civil Code Section ยง 1798.83 permits users of our Site who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to sales@surfboardfactoryhawaii.com or write to us at:

Surfboards Factory Hawaii
2045 Lauwiliwili St #501 BLDG 5
Kapolei, Hawaii 96707

Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at sales@surfboardfactoryhawaii.com or by mail at:

Surfboards Factory Hawaii
2045 Lauwiliwili St #501 BLDG 5
Kapolei, Hawaii 96707

Last Updated: May 3, 2023

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